Shipping policy

Where we ship

We ship within the United States, and to the countries listed in the selector at checkout.

Orders outside the US are sent duty-paid. Import duties and taxes are covered before your parcel reaches the border, so there is no customs bill at your door and no handling fee to settle before the courier will release it. That is the part of ordering from abroad people dread, and we would rather absorb it than surprise you with it.

We open a country only when we can do it that way, which is why the list is short and grows slowly. If yours is not on it yet, email hello@fulufursuits.com and we will tell you the moment it is.

What shipping costs

One rule, everywhere we ship: free over $49.80, and $7.95 below it. The same figures apply in the US and in every other country on the list — we did not want a table you have to read twice.

Every suit is free. Suits start well above the threshold, so shipping on one is already built into the price you see and nothing is added at checkout.

The $7.95 exists for the small workshop parts. A single eye mesh costs us the same postage as a large parcel, and we would rather charge it plainly than bury it in the price of a $12 item.

If you would like your order sooner, an optional paid express upgrade may be offered at checkout. Apart from the standard rate above, that is the only shipping charge that can ever appear on your order, and it is entirely your choice.

How fast we ship — and when it arrives

These are two different numbers. A US order leaves us within four days — four calendar days, weekends included, not four business days. Delivery is the carrier's leg after that, typically up to a week within the US. Four days is when your parcel goes out the door, not when it reaches yours.

International orders take longer, both to send and to travel. We would rather not name a date we cannot keep, so we do not — you get tracking as soon as the parcel is moving. The four-day figure is a US promise, not a worldwide one.

Every piece is checked over before it is packed — seams, eyes, fur, fastenings, and the full contents against the listing — because a one-of-one piece deserves a last look before it goes in the box.

We ship with USPS and other major carriers, chosen by parcel size and destination. You will get tracking by email as soon as the label is made. Once the parcel is with the carrier, the timetable is theirs and we cannot speed it up.

Your address

Please double-check your shipping address at checkout. If a parcel comes back to us as undeliverable, we will contact you and arrange redelivery. We cannot redirect a parcel that is already in transit.

Delays we do not control

Weather, carrier backlogs, and holiday-season volume can add days. If your tracking has not moved for a week, email us and we will chase the carrier with you.

If a parcel is lost or arrives damaged

Tell us within 7 days of delivery, with photos of the piece and of the box and packing materials, and keep the box until the claim is settled. That is covered — see our Refund Policy for exactly how we put it right.

Last updated: July 2026