Terms of service

These terms cover your use of this store and any order you place with Fulu Fursuits. By ordering, you agree to them. If something here does not sit right with you, email hello@fulufursuits.com before you buy rather than after.

What we sell

Fulu Fursuits sells premade fursuits and fursuit parts — pieces that are already finished, photographed, and in stock. Every listing is one of one: there is a single unit of each, and when it sells it is gone.

We do not take commissions or custom orders, and nothing on this site should be read as an offer to build a suit to your design. What you see listed is what we have.

Orders and availability

An order is an offer to buy; the contract is formed when we confirm dispatch. Because stock is one-of-one, in the rare event that two orders capture the same piece, the first completed checkout gets it and we refund the other in full, immediately.

We may cancel and refund an order if a piece turns out to be unavailable, if a listing carried a pricing or description error, or if we suspect fraud.

Photos, colors, and descriptions

The photos on each listing show the actual piece you will receive — not a sample, not a render, not a similar suit. We do not alter fur colors in editing. Screens vary, so small differences in how a color reads are possible; anything beyond that is covered by our Refund Policy as "not as described".

Condition

Every piece is brand new. During construction our designers briefly wear pieces to check ergonomic fit. That is the only wear a suit has had when it reaches you, and we disclose it as a matter of course.

Sizing and fit

Premade suits are fixed sizes. Each listing states the wearer height range and head circumference the piece was built for, taken from the actual piece. Pieces cannot be resized, and no suit fits everyone. Measuring yourself against the listed range before you order is your responsibility — and we are glad to help if you ask first. Fit is not a ground for return where the published measurements were accurate.

Prices and payment

Prices are in US dollars and are fixed — we do not take offers. Payment is taken at checkout through Shopify's payment providers; we never see or store your full card details. Shop Pay Installments, where offered, is provided by a third party and is subject to that provider's terms and eligibility checks. Applicable sales tax is calculated at checkout.

Shipping, returns, and repairs

Our Shipping Policy and Refund Policy form part of these terms. In short: US shipping only, free, dispatched within four days; no change-of-mind or fit returns; transit damage, loss, and not-as-described are covered; repairs are available and quoted case by case.

Wearing a suit safely

A fursuit restricts your vision, hearing, and airflow, and it gets hot fast. Please:

• never drive, cycle, or operate machinery in suit;
• take regular breaks out of head, and drink water — heat exhaustion is the single most common fursuiting injury;
• use a spotter or handler in crowds, near stairs, roads, and water;
• keep suits away from open flame, heaters, and lit cigarettes — synthetic fur is heat-sensitive and can melt;
• supervise minors wearing a suit at all times.

You wear the suit at your own risk, and you are responsible for the conditions you wear it in.

Care

Follow the care guidance we provide with the piece. Damage caused by machine washing, tumble drying, heat styling, dyeing, or alterations is not our responsibility and may make future repairs impossible.

Our designs and this site

All the pieces we sell are our own original designs. We do not build closed-species or copyrighted characters. The designs, photographs, and text on this site are our intellectual property — you are welcome to share our photos of the suit you bought, but not to reuse our images or copy for commercial purposes, or to resell pieces as our current-season work.

Who can buy

You must be 18 or over to place an order, or have a parent or guardian do it for you. Please keep your account details to yourself, and do not use this site to break the law or to disrupt it for anyone else.

Liability

We stand behind what we make, and our Refund Policy sets out how we fix things when they go wrong. Beyond that, and to the extent the law allows, our liability for any order is limited to what you paid for it. Nothing here limits any right you have that cannot be limited by law.

Governing law

Fulu Fursuits operates from Texas, USA. These terms — and any dispute arising from them or from an order — are governed by the laws of the State of Texas, without regard to its conflict-of-law rules, and the state and federal courts located in Texas are the venue for any dispute.

This does not take away the consumer protections you have where you live. If the law of your home state gives you rights that cannot be waived by agreement, those rights still apply.

Changes

We may update these terms as the shop grows. The version in force is the one published here when you place your order.

Questions: hello@fulufursuits.com

Last updated: July 2026